fast shipment and great product
This was pretty easy to put together. My first shipment was missing some hardware so I called the customer service line and got a real person on the first ring! I had the new hardware pack in two days and put this together in about an hour. The pieces are very well built and the screws are painted to match each piece so you don't notice them when it is put together. My kids love this and it seems like it will hold up very well.
Very discouraged
A nightmare to put together and very poor quality. I read the only review that it was a great product but little did I know!! It looked as if my 5 year old painted it and half of the screw holes did not match up. It was so poorly made I couldn't get put completely together. I made the mistake of cutting the box and could not ship it back. To purchase another box for shipping $33 which Amazon waived but shipping was $19.99. Issue is still not resolved! Very frustrating! My recommendation is to not purchase this item.
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